All Systems Operational
Webservers   Operational
Mailservers   Operational
Database Servers   Operational
DNS   Operational
VPS   Operational
Dedicated Servers   Operational
Hosted Exchange   Operational
Office 365   Operational
Client Area and Billing   Operational
Phone Systems   Operational
Acronis Cloud Backup   Operational
Bitdefender Gravity Zone   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Resolved - The issue has been found and fixed, there was a Exim configuation error which was caused by the latest control panel update that was done last night. This caused the HELO/EHLO to be incorrect resulting in any email providers using the Spamhaus CBL to reject the message outright. We have fixed the configuration and mail service is returning to normal however it may take 1-2 hours for Spamhaus CBL to update their block list.
Jun 14, 15:07 UTC
Identified - We are aware that users on our Ifrit server have encountered problems today sending to email providers who use the Spamhaus CBL, they may recieve bounce back messages such as:

554 5.7.1 Service unavailable; Client host [87.117.220.232] blocked using tf7oxdxyxq7ttilhcrkyiuzjxq.zen.dq.spamhaus.net;
https://www.spamhaus.org/query/ip/87.117.220.232

We are looking into this issue. Please note all outgoing mail is not affected and this error is only localised to the Ifrit server.
Jun 14, 14:54 UTC
Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.